Refund policy

  1. Once the Customer places an order on our website it cannot be modified. If the Customer wishes to cancel the order, they must do so before the order/products are dispatched from our warehouse.
  2. Products once sold are not liable for returns or exchange for any reason. Any complaints must be raised within 2 days of receipt of the product by the customer.
  3. Exchange and returns can only be considered in exceptional and limited circumstances such as when goods are in an unusable condition due to damage during transit, or wrong product sent, or lost in transit, we will replace them with a new product as early as possible.
  4. Any damage to the shipment should be brought to our notice at the earliest with video evidence as stated above for us to take it up with the courier company.
  5. All our packing in our warehouse is done under strict supervision under the eyes of camera. In case of any issues, we will check and if we find that we have sufficient evidence to prove that we have sent all the relevant products, we will not be liable for any loss of the products.
  6. Privacy: We never share your personal information with anyone. Sensitive information entered online is encrypted & transmitted using state of the art SSL (secure socket layers) technology. For more information, please refer to our Privacy Policy.